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Frequently asked questions
General1
• In‑person lessons (1 hour):
Include 10 minutes of discussion time, which can be used flexibly:
5 minutes at the start and 5 minutes at the end
or the full 10 minutes at the start
or the full 10 minutes at the end
• Online lessons (45 minutes):
Include a shorter discussion period, typically placed at the start or end depending on what works best for you.
Payment may be made in cash or by debit card/contactless on the day of the lesson, or by bank transfer/online payment portal within two days of the lesson. If payment is not received within this two‑day period, an administration fee of £5 may be applied. Tutoring will not commence until the outstanding balance has been paid in full.
• Cash or debit/contactless — payable at the lesson.
• Bank transfer or online payment portal — payable within two days of the session.
• Late payment — a £5 administration fee may apply if payment is not received within two days.
• Outstanding balances — must be cleared before the next scheduled lesson.
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